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Webinar: The Customer of the Future - Will They Be Loyal to You?

October 30, 2014
10-11:30 a.m. CDT
Presented by Christine Corelli


Webinar: The Customer of the Future - Will They Be Loyal to You?
Choose Applicable Price:
AED Members: $95.00
Nonmembers: $145.00




Customers may be your customers today but will they be still your customers tomorrow? You simply can't take for granted that they will. If you want to win over today's tough customers, as well as the customer's of the future, you need to obtain answers to some hard questions like "What are customers saying about your company?" and "What service flaws might exist that you don't know about?" Knowing the answers to these questions and taking steps to insure the highest level of customer service is not optional–it is critical to your success.

About the presenter:
Christine Corelli, author of five business books and hundreds of articles, is a well-known educator in the equipment industry specializing in competitive strategy, superior selling skills and flawless service. She has been a featured guest on numerous TV and radio interviews including CNBC and CLTV. Her client list has included: Caterpillar, Link-Belt, Komatsu, KPI-JCI, Astec Mobile Screens, Con-Expo, the American Marketing Association, the Harvard Business School Alumni Association, AGC, MHEDA, and numerous individual dealer organizations.
WEBINAR REQUIREMENTS

*Registrations cannot be accepted on the day of the Webinar; please register by 5:00PM on the prior day.

*The AED Foundation is not responsible for problems resulting from lack of adherence to the participant requirements below.

IMPORTANT WEBINAR PARTICIPANT REGISTRATION REQUIREMENTS
  1. Registrants must submit a live, correct and unblocked email address to The AED Foundation. Access instructions and all other information and materials for the Webinar will be sent to this email address and this email address only.

  2. The owner of the submitted email address is responsible for distribution of all Webinar access information, and all other information and materials, to any and all parties who will participate at that company's webinar site link.

  3. "AEDNet.org" must be allowed through all spam blockers (please check with your IT technician prior to the webinar event).

  4. If you have questions, please contact Ms. Pat Novak at 630-468-5135.


Refund Policy: For cancellations, notice needs to be received at The AED Foundation in writing at least 30 days prior to the event date for refund. If cancellation notice is received less than 30 days prior, credit will be extended to the registrant to attend another AED Foundation event within the same calendar year. This credit can be applied only to specified events as determined by The AED Foundation.


For Questions or feedback Contact Pat Novak at (800) 388-0650 ext 347.