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Webinar: Parts Management – Standards of Performance

December 3, 2014
2-3 p.m. CST
Presented by Ron Slee


Webinar: Parts Management – Standards of Performance
Choose Applicable Price:
AED Members: $95.00
Nonmembers: $145.00




What does it looks like when it is right? Performance in a Parts Department must maximize productivity, manage assets and satisfy customers. The first step to understanding and accepting what needs to be done is to have meaningful, measureable and achievable standards. How to develop your own standards and yet continue to reach for excellence is the theme in this webinar.

Individual employees want to do a good job yet many do not know what doing a good job entails. This is a fundamental requirement of good management, communicating performance expectations and measures to the employees. In this webinar we will cover the fundamentals exposed by Patrick Lencioni in his important book "The Three Signs of a Miserable Job." Anonymity, Irrelevance and Immeasurability are the three symptoms of this disease which leads to the "Sunday Blues."

Each employee can also deliver more than they think they are can yet each is fundamentally lazy. Leadership methods to entice or motivate employees to deliver good performance for coworkers, customers and the company will be discussed in this extremely important webinar.

About the presenter:
Ron Slee is the founder of R.J. Slee & Associates, a consulting firm that specializes in dealership operations – celebrating more than 30 years in business in the U.S. Ron also operates Quest Learning Centers, a company that provides training services specializing in product support; and Insight (M&R) Institute, a company that operates and facilitates Dealer Twenty Groups.
WEBINAR REQUIREMENTS

*Registrations cannot be accepted on the day of the Webinar; please register by 5:00PM on the prior day.

*The AED Foundation is not responsible for problems resulting from lack of adherence to the participant requirements below.

IMPORTANT WEBINAR PARTICIPANT REGISTRATION REQUIREMENTS
  1. Registrants must submit a live, correct and unblocked email address to The AED Foundation. Access instructions and all other information and materials for the Webinar will be sent to this email address and this email address only.

  2. The owner of the submitted email address is responsible for distribution of all Webinar access information, and all other information and materials, to any and all parties who will participate at that company's webinar site link.

  3. "AEDNet.org" must be allowed through all spam blockers (please check with your IT technician prior to the webinar event).

  4. If you have questions, please contact Ms. Pat Novak at 630-468-5135.


Refund Policy: For cancellations, notice needs to be received at The AED Foundation in writing at least 30 days prior to the event date for refund. If cancellation notice is received less than 30 days prior, credit will be extended to the registrant to attend another AED Foundation event within the same calendar year. This credit can be applied only to specified events as determined by The AED Foundation.


For Questions or feedback Contact Pat Novak at (800) 388-0650 ext 347.