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Webinar: Creating Profitable Customers for Life

May 13, 2014
10-11 a.m. CDT
Presented by Ryan Condon


Webinar: Creating Profitable Customers for Life
Choose Applicable Price:
AED Members: $95.00
Nonmembers: $145.00




Customer profitability is directly linked to meeting your customers' needs on a consistent basis. This webinar will help give you the foundational tools to calculate the lifetime value of your customer, benchmark your existing process against equipment industry best-in-class approaches, and communicate the steps to start your organization down the path of meeting your customers' needs. A key differentiator in dealership growth over the next 10 years will be how well you meet your customers' needs.

About the presenter:
Ryan Condon is the founder and CEO of SATISFYD, the leader in equipment manufacturer customer experience management solutions. Ryan has a proven history of leading innovation at SATISFYD, delivering cutting edge solutions to improve dealer profitability through improved customer focus. Prior to SATISFYD, Ryan worked for the investment bank division of UBS in Zurich, Switzerland and has extensive global business experience.
WEBINAR REQUIREMENTS

*Registrations cannot be accepted on the day of the Webinar; please register by 5:00PM on the prior day.

*The AED Foundation is not responsible for problems resulting from lack of adherence to the participant requirements below.

IMPORTANT WEBINAR PARTICIPANT REGISTRATION REQUIREMENTS
  1. Registrants must submit a live, correct and unblocked email address to The AED Foundation. Access instructions and all other information and materials for the Webinar will be sent to this email address and this email address only.

  2. The owner of the submitted email address is responsible for distribution of all Webinar access information, and all other information and materials, to any and all parties who will participate at that company's webinar site link.

  3. "AEDNet.org" must be allowed through all spam blockers (please check with your IT technician prior to the webinar event).

  4. If you have questions, please contact Ms. Pat Novak at 630-468-5135.


Refund Policy: For cancellations, notice needs to be received at The AED Foundation in writing at least 30 days prior to the event date for refund. If cancellation notice is received less than 30 days prior, credit will be extended to the registrant to attend another AED Foundation event within the same calendar year. This credit can be applied only to specified events as determined by The AED Foundation.


For Questions or feedback Contact Pat Novak at (800) 388-0650 ext 347.