AED Seminars & Events

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SEMINARS & EVENTS

AED in Washington

AED's Washington Fly-In
May 22-23, 2013

Customer Service

Webinar: Delivering Superior Customer Service
Aligning Your Dealership for Results Through Teamwork
June 11, 2013
10-11:30 a.m. CDT
Presented by Christine Corelli

Webinar: Resolving Conflict in the Workplace and Customer Situations
October 24, 2013
10-11:30 a.m. CDT
Presented by Christine Corelli

Distributor Operations

Test Drive: The Business War Game for Distributor Operations
October 1-2, 2013
Oak Brook, IL
Presented by PriSim Business War Games

Financial Management

Webinar: Patient Protection and Affordable Care Act (PPACA) ...to Pay or Play?
What Health Care Reform Requires
June 12, 2013
2 p.m. CDT
Bobette Puckett and Ryan Holst, Alper Services, LLC
Moderated by Garry Bartecki

Webinar: Industry Financial Updates for CEOs/CFOs
September 18, 2013
2 p.m. CDT
Moderated by Garry Bartecki

AED's CFO Conference: Financial Issues for Distribution Executives
October 10-11, 2013
Oak Brook, IL

Webinar: Industry Financial Updates for CEOs/CFOs
December 6, 2013
10 a.m. CST
Moderated by Garry Bartecki

Marketing

Webinar: Get Found - Strategies for Digital Marketing
September 26, 2013
2-3 p.m. CDT
Presented by Ed Steenman

Product Support

Webinar: 'Expose Yourself' – Aftermarket Marketing and Sales - Part Two
May 21, 2013
10-11 a.m. CDT
Presented by Rich Jilek

Parts Management Unit II: Performance Excellence (PE)
Presented by Ron Slee
June 17-18, 2013
Dallas, TX

Service Management Unit II: Performance Excellence (PE)
Presented by Ron Slee
June 19-20, 2013
Dallas, TX

Webinar: Customer Satisfaction Process
Now that you have the data, what do you do with it?
September 26, 2013
10-11 a.m. CDT
Presented by Rich Jilek

Webinar: Parts Management - Basic Inventory Control
October 22, 2013
2-3 p.m. CDT
Presented by Ron Slee

Webinar: Parts Management - Tele-selling
October 22, 2013
11a.m.-Noon CDT
Presented by Ron Slee

Webinar: Parts Management - Pricing
October 23, 2013
2-3 p.m. CDT
Presented by Ron Slee

Webinar: Parts Management - Warehousing
October 23, 2013
11a.m.-Noon CDT
Presented by Ron Slee

Webinar: Service Management - Inspection
October 29, 2013
11 a.m.-Noon CDT
Presented by Ron Slee

Webinar: Service Management - Work Order Processing
October 29, 2013
2-3 p.m. CDT
Presented by Ron Slee

Webinar: Service Management – Labor Rates
October 30, 2013
11 a.m.- Noon CDT
Presented by Ron Slee

Webinar: Service Management – Service Organization
October 30, 2013
2-3 p.m. CDT
Presented by Ron Slee

Parts Management Unit I: When It's Right (WIR I)
Presented by Ron Slee
November 11-12, 2013
Chicago, IL

Service Management Unit I: When It's Right (WIR I)
Presented by Ron Slee
November 13-14, 2013
Chicago, IL

Parts Management Unit III: Realizing Market Potential (RMP)
Presented by Ron Slee
November 18-19, 2013
Palm Springs, CA

Service Management Unit III: Realizing Market Potential (RMP)
Presented by Ron Slee
November 20-21, 2013
Palm Springs, CA

Webinar: Parts Management - In-store Merchandising
December 3, 2013
11a.m.-Noon CST
Presented by Ron Slee

Webinar: Parts Management - Purchasing and Expediting
December 3, 2013
2-3 p.m. CST
Presented by Ron Slee

Webinar: Parts Management - Best Practices
December 4, 2013
11a.m.-Noon CST
Presented by Ron Slee

Webinar: Parts Management – Standards of Performance
December 4, 2013
2-3 p.m. CST
Presented by Ron Slee

Webinar: Service Management - Flat Rating/Standard Jobs
December 10, 2013
2-3 p.m. CST
Presented by Ron Slee

Webinar: Service Management – Labor Efficiency
December 10, 2013
11 a.m.-Noon CST
Presented by Ron Slee

Webinar: Service Management – Shop Floor Scheduling
December 11, 2013
11 a.m.-Noon CST
Presented by Ron Slee

Webinar: Service Management – Standard of Performance
December 11, 2013
2-3 p.m. CST
Presented by Ron Slee

Risk Management

Webinar: Employment Practices- Managing Performance
May 22, 2013
2-3:30 p.m. CDT
Presented by Troy Tepp

Sales

Webinar: The Serve Process
September 24, 2013
10-11:30 a.m. CDT
Presented by Don Buttrey Sales Professional Training™

The Four Pillars Of The Sales Profession™ For Dealers
Presented by Don Buttrey
November 5-7 2013
Dayton, OH

Senior Management

Webinar: Constructive Coaching
Taking the time to build a better team
October 8, 2013
2 p.m. CDT
Presented by Barry Himmel

AED University works with both industry and subject matter experts to bring you industry and position-specific seminar opportunities each year.

Associated Equipment Distributors (AED) is an international trade association representing companies involved in the distribution, rental and support of equipment used in construction, mining, forestry, power generation, agriculture and industrial applications. AED member dealers are unique in that they are each authorized, via contract with an original equipment manufacturer, to inventory, sell and service new machinery in a given geography. More than 90% of AED's factory authorized dealers rent construction equipment as well. The Associated Equipment Distributors strongly adheres to and strongly advocates principles of integrity, ethics and fairness. The AED urges its members to conduct their businesses ethically and compatibly with the free enterprise system and the laws which govern it. Contractors can locate factory authorized construction equipment dealers at the MachineMart® web site.
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